Carr Island Animal Hospital

Hospital Policies

Carr Island Animal Hospital Newburyport, MA - Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment only. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Please be aware that if you are more than 10 minutes late for your appointment you might be asked to reschedule so we do not make the appointment that arrived on time have to wait.

If you need to reschedule or cancel an appointment we ask that you do so at least 24 hours in advance

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. It is required that all animals be placed on a leash or in pet carriers before entering the waiting room.

Per state requirements all pets must be vaccinated for rabies.

Patient Arrival Policy

Please check in with the front desk upon arrival and have a seat either in the waiting room or in your vehicle.

If you are more than 10 minutes late for your appointment you may be asked to reschedule 

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks.